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Questions about your account, a partnership, or Cardx for your business? Our team usually replies within one business day.

Customer supportsupport@cardx.app
Headquarters500 Market Street, San Francisco, CA

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FAQ

Quick answers

How long does the card take to arrive?

Metal cards ship within 3–5 business days. Your virtual card is available instantly.

Are there any fees abroad?

No. Cardx uses the real exchange rate with no foreign transaction fees on Metal and Business plans.

Is my money safe?

Funds are held with regulated partner banks and protected by bank-grade encryption and biometric approvals.

Can I cancel anytime?

Yes. Downgrade or close your account from the app at any time, with no cancellation fee.